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Mod FAQsJune 26, 2017 06:32 AM


Vennenum

Game Moderator
Darkseeker
 
Posts: 5740
#109150
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1

Curious to know what moderators do? How to become one? What to do when another member isn't cooperating? Find out below!


What do moderators do?
---> They handle user issues, check art credits, enforce rules, etc. We're not here to get on your case, contrary to popular belief. We don't actually like to ban people. Remember: continual rule breaking = banned.

What can moderators do?
---> We can: delete posts and ban users from the chat, forums, and RP Scenes; reset avatars, banners, and entire den profiles; review previous chat posts; review wolf sales between users; and suspend or ban trolls/troublemakers. We are happy to answer any (if not all) questions about the game, discuss avatar or other image issues, and take reports of any members. Keep in mind lying to a mod will not work as we do coordinate with each other.

How do you become a mod?
---> If you have to ask, you're probably not yet ready to be one. But don't worry! Mod positions open up on a semi-yearly basis. Simply keep an eye on the news page for when they do.
Mods do work in tandem with each other and discuss things frequently, however we still recommend having the ability to work individually and perform research. Get to know the site, understand its mechanics, be nice, friendly, don't have a track record...
Understand how image copyright and stock images work and how to handle aggressive users. Do not ask Eve or other mods to make you one. If no positions are open, then no positions are open.

How do you know when mod applications open?
---> As stated above, check the news page (Gathering > News). The applications will often be posted in the Announcements board in the Forums.

What can I PM a mod about?
---> Image usage questions, rule clarifications, member issues, and anything site-related.

Why did I get a timeout/ban?
---> You broke the rules...?

Well then, the rules are stupid.
---> We mods did not make the rules. Our job is only to enforce them. If you do have issue with a certain rule, you may message a mod or admin with detailed contentions you have against this particular rule. However, keep in mind, this doesn't mean the rule will be automatically rescinded.

Has my avatar been approved? / Why did my avatar or image get reset/deleted?
---> Please provide us with a link to the image or avatar when asking for clarification on why it was removed. Mods see at least at least 50 images in a day, even when we're not actively modding. We won't remember what it looked like. Other than that, it is usually one of the following issues: crediting, invalid stock use, hotlinking, or art theft.

But (name) made my avatar.
---> Ask them to fix it, refund it, or find another one. If enough users complain, the artist may be banned.
You can also use one of the pre-approved images located here:

Someone took a wolf that was reserved for me / I boarded a wolf and can't get it back. Can you get my wolf back?
---> We cannot control what happens to a wolf on public sale. You take the risk. Premium accounts feature a Private Sale/Breeding feature to prevent someone else from taking your wolf. You can message the user once about taking the wolf back, but harassing them is not allowed. Players can do what they like with wolves they've bought on a public market.

Reporting a problematic member?
---> Please PM a mod in full detail. Preferably, provide as many screenshots as possible as well.

If you have any other questions to ask of us, you may post them below, or send one of us them in a pm.

A list of the current mods can be found here


Edited at October 19, 2022 08:24 PM by Vennenum
Mod FAQsSeptember 11, 2017 04:27 AM


Former Pack

Neutral
 
Posts: 0
#251341
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Are we allowed to have more than one account on this game? I know that some online games prohibit multiple accounts and I don't want to get in trouble. I only have one account now but would like to create some more if I am allowed to.
Mod FAQsSeptember 11, 2017 03:38 PM


Vennenum

Game Moderator
Darkseeker
 
Posts: 5740
#251684
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BlueTigerStorm said:
Are we allowed to have more than one account on this game? I know that some online games prohibit multiple accounts and I don't want to get in trouble. I only have one account now but would like to create some more if I am allowed to.

You may have up to 3 free accounts and as many premium accounts as desired. As long as the accounts don't interact (whether directly or indirectly), you may play them as you like.

Edited at July 25, 2019 04:30 PM by Cún.
Mod FAQsOctober 25, 2017 05:56 PM


Former Pack

Neutral
 
Posts: 0
#317368
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Someone took a wolf that was reserved for me. Can you get my wolf back?
---> We cannot control what happens to a wolf on public sale. You take the risk. Premium accounts feature a Private Sale/Breeding feature to prevent someone else from taking your wolf. You can message the user once about taking the wolf, but do not harass them. Players can do what they like with wolves they've bought.



I feel like this says what I was looking for, but I'm not certain.
We are not really supposed to PM either the Mods OR Eve about "stolen" wolves, i.e. Someone was boarding a wolf and never gave it back?

And of course, if the original owner of the wolf has already paid to have their wolf boarded, that is a different story, but I'm just talking about a situation in which the service may not yet have been paid for.

Chat was wondering about such things today, and I feel like I've read something like that somewhere on the site, but I can't find it.
Mod FAQsOctober 25, 2017 09:28 PM


Former Pack

Neutral
 
Posts: 0
#317794
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How long are accounts locked for?
Mod FAQsNovember 17, 2017 12:59 PM


Former Pack

Neutral
 
Posts: 0
#349906
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What are "hero" wolves? What can they do?

Edited at November 17, 2017 01:00 PM by Timbertree
Mod FAQsNovember 17, 2017 01:06 PM


Destinations End

Game Moderator
Neutral
 
Posts: 12128
#349909
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Timbertree said:
What are "hero" wolves? What can they do?


https://wolfplaygame.com/forums.php?f=29&t=94
here is a guide for hero wolves and what they do

Edited at November 17, 2017 01:06 PM by Destinations End
Mod FAQsDecember 1, 2017 04:08 PM


Former Pack

Neutral
 
Posts: 0
#377112
Give Award
Is there a way I can give someone a discount? A friend made a account on my computer now I can not gift them mushrooms.
Mod FAQsDecember 1, 2017 05:31 PM


Destinations End

Game Moderator
Neutral
 
Posts: 12128
#377258
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Ocean Of the Brood said:
Is there a way I can give someone a discount? A friend made a account on my computer now I can not gift them mushrooms.



If their account was made under the same IP adress as well, your accounts are permanently linked and you won't be able to gift each other things due to being permanently linked, and there isn't any way around it without receiving consequences.

If your friend just very recently made their account, and are willing, I'd recommend they make a new account at their own house, using their own internet. That way you'll both be able to gift each other things, otherwise you'll both just have to play without being able to gift each other things.

Edited at December 1, 2017 05:32 PM by Destinations End
Mod FAQsDecember 25, 2017 09:26 AM


Former Pack

Neutral
 
Posts: 0
#415398
Give Award
I made a custom wolf with a custom background and I had wings and light snowfall, but when I bought the wolf for 25 apples and wings and background and snowfall didn't show up. Those added to the value, so why didn't I receive what I paid for? Please help...

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